Privacy Policy

Scope of this policy

This privacy policy applies to carverwaterdamagerestoration.com and the information collected through its website form and routine website technology. This is a lead-generation site for water-damage inquiries serving Carver and Carver County. It is written for visitors in Minnesota and the United States.

This policy uses plain language. It is not a contract for a specific restoration job, and it does not replace any separate privacy notice that a service provider may give you after direct contact or before work begins.

Information collected through the form

When you submit a request, the form may collect your name, a way to contact you, the property location, the type of water problem, when it started, whether water is still entering, notes you choose to provide, and photos or attachments if the form offers them. You should provide only information that is reasonably needed to describe the property issue and request follow-up.

Do not use the form to send highly sensitive information that is not needed for a water-damage request. The form is not intended for medical records, financial-account information, government identification numbers, or insurance-policy credentials.

The site may also receive basic technical information automatically when you visit, such as browser type, device type, pages viewed, approximate location derived from an internet connection, referring page, and the time of the visit. This information is used to operate, secure, and understand the website.

Why information is used

Information from a form submission is used to review the request, contact you about it, determine whether follow-up may be appropriate, keep a record of the communication, and protect the site from spam, misuse, or security problems. It may also be used to improve the clarity and operation of the site.

Submitting the form does not create a service contract, guarantee availability, or authorize work. If a request is passed to a person or business for follow-up, that party may have its own practices and notices. You should ask for those details before sharing additional information or authorizing work.

Sharing and service providers

The site does not sell personal information. It does not rent your form information to data brokers or use it to build unrelated advertising lists.

Information may be shared with service providers that help operate the site, host the form, store submissions, provide security, measure site use, or support follow-up on the request. These providers should receive only the information reasonably needed for their role. The current providers should be identified here when confirmed: [OWNER: website hosting provider], [OWNER: form and submission processor], [OWNER: analytics provider], and [OWNER: customer relationship or lead-routing provider, if used].

Information may also be disclosed when reasonably necessary to protect the site, prevent fraud or abuse, comply with a legal requirement, or respond to a valid legal process. If ownership or operation of the site changes, information may be transferred as part of that change, subject to this policy or a replacement notice.

Cookies and analytics

The site may use cookies or similar technologies for essential site functions, security, remembering limited preferences, and measuring how visitors use the site. Analytics may collect aggregated or device-level activity information. The current analytics configuration is: [OWNER: analytics provider and cookie settings].

Your browser may allow you to control or delete cookies. Disabling some cookies can affect how the site works. The site does not state that it responds to browser-based preference signals unless the owner confirms and publishes that practice here: [OWNER: state whether browser privacy preference signals are honored].

Retention and security

Form submissions are kept only as long as reasonably needed for the purposes described above, including follow-up, recordkeeping, security, and resolving disputes. The retention period is: [OWNER: retention period and deletion schedule]. Some information may be retained longer when necessary for a legal obligation, a security investigation, or a documented business record.

Reasonable safeguards are used to protect information, but no internet transmission or storage method is completely secure. Do not send information through the form that you would not want included in a normal service inquiry.

Your choices and deletion requests

You may ask to access, correct, or delete information you submitted through this website. To make a request, use the form on the contact page and state that your message is a privacy request. Include enough detail for the request to be matched to the relevant submission without sending unnecessary sensitive information.

A deletion request may not remove information that must be kept for security, legal compliance, fraud prevention, or a legitimate recordkeeping purpose. If a request cannot be fully completed, the response should explain the general reason. This policy is intended for Minnesota and US visitors; if laws in another location apply to you, you may have additional rights.

Changes to this policy

This policy may change when the site’s data practices, providers, or legal requirements change. The current version will be posted on this page with an updated date once the owner establishes that practice: [OWNER: last updated date]. Material changes should be described clearly here.

What to do next

Use the contact page to make a privacy request. You can also review the terms of service and the accessibility statement for other website practices.