Accessibility Statement

Our accessibility target

Carver Water Damage Restoration aims to make this website usable by as many people as possible, including people who use keyboards, screen readers, zoom, voice input, or other assistive technology. Our target is WCAG 2.1 Level AA. Under the W3C standard, Level AA conformance means satisfying the Level A and Level AA success criteria for a full page or providing a conforming alternate version.

This target guides the design and content work, but it is not a promise that every page, device, browser, assistive technology combination, or third-party component will work perfectly at all times. The site will continue to identify and address barriers that are found.

What has been done

The site is designed with semantic heading structure so that page sections have a meaningful order. Navigation, content, and form controls are intended to use clear labels rather than relying only on visual styling. Images that convey information should include descriptive alternative text; decorative images should not add unnecessary screen-reader noise.

Color choices are intended to provide readable contrast between text, controls, and their backgrounds. Color is not intended to be the only way that a required message or action is communicated. Keyboard users should be able to move through interactive controls in a logical order and see which control has focus.

The site is intended to work without a mouse. It does not intentionally use timed interactions, motion-triggered actions, or animated effects that trap a visitor or prevent access to content. If motion is used in the future, it should not be required to understand information or complete a task.

The contact form is intended to use visible labels, instructions, and error feedback so that visitors understand what information is requested. Form controls should be usable with a keyboard and identifiable to assistive technologies. Content is designed to reflow on smaller screens and when text is enlarged, where the design and platform support it.

Known limitations

Some limits can come from third-party tools, embedded services, browser extensions, uploaded images, or a visitor’s own device and settings. A third-party form, analytics tool, map, file upload component, or future embedded content may not always match the accessibility practices used in the rest of the site.

Some older pages or newly published material may need corrections to heading order, alternative text, link wording, tables, or form feedback. We do not treat these possibilities as a reason to leave barriers in place. They are items to review and improve when identified.

If a feature does not work for you, please do not assume that there is no alternative. Report the barrier so the site can consider a reasonable way to provide the information or complete the request.

How to report a barrier

Use the website form on the contact page to report an accessibility issue. State that your message concerns accessibility and describe the page or feature, what you were trying to do, the device or browser if you know it, and what happened. Do not include unnecessary sensitive information.

The report will be reviewed and used to investigate the issue. A submission does not guarantee an immediate fix or a particular response time, but clear reports help prioritize practical corrections. If you need water-damage follow-up and the form itself is a barrier, describe that in any available field or use another accessible method made available on the site in the future.

What to do next

Use the contact page to report a barrier or request follow-up. You can also review the privacy policy and terms of service for related website information.